Contact & Schedule a Consultation
What is Sub Guru?
How does Sub Guru work?
What software management platform does the Sub Guru integrate with?
How do I get Sub Guru for my studio or gym?
Please visit our website, www.subguru.co and select our standard subscription. Once you have done this, our Team will be in contact within 48 hours to get you started!
Does Sub Guru share my data with other programs or companies?
What data from my MINDBODY studio will be shared ?
What if I have more than one location?
Great! If all your studios are all on the same MINDBODY site ID, those locations will count as one subscription (please see our standard subscription here https://subguru.co/pricing/
If your studio locations are under different MINDBODY site IDs, you will need to have a different Sub Guru subscription for each location.
How do I inform my team of our new subbing policy?
How many instructors are notified for each separate sub request?
What if an instructor is not receiving notifications for request?
What if a sub is not found?
Reminder push notifications are sent to any qualified sub, that has not accepted or decline, hours prior to the class starting.
What if an approved instructor can no longer sub the class?
How do I remove an instructor?
To completely remove an instructor from Sub Guru, you will need to make them inactive on your MINDBODY site.
Who has the final approval of a substitution request?
We have two options for final approvals of subs. Management can have final approval over all sub request or you can select your instructors to have final approval over their requests.
Once a sub is approved by either option, your MBO schedule will be automatically updated with the new instructor. A push notification is sent to the site owner/Manager(s)/instructor(s) for alerting approval.
How do I terminate my subscription?
Please email our support team at firstname.lastname@example.org